Privacy Policy

A legal disclaimer

At Xarumei, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

INFORMATION WE COLLECT

Personal Information You Provide

When you interact with our website or services, we may collect:

Contact Information: Name, email address, phone number, mailing address
Payment Information: Credit card details, billing address (processed securely through our payment processors)
Account Information: Username, password, and account preferences if you create an account
Communication Data: Information you provide when contacting customer service or signing up for newsletters

Information Collected Automatically

Website Usage Data: Pages visited, time spent on site, click patterns, referral sources
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking Technologies: As described in our Cookie Policy below

Information from Third Parties

We may receive information about you from:

Payment processors and financial institutions
Shipping and logistics partners
Marketing and analytics service providers

HOW WE USE YOUR INFORMATION

We use your information to:

Process Orders: Fulfill purchases, process payments, and arrange shipping
Customer Service: Respond to inquiries, provide support, and resolve issues
Marketing Communications: Send newsletters, promotional offers, and product updates (with your consent)
Website Improvement: Analyze usage patterns to enhance user experience
Legal Compliance: Meet regulatory requirements and protect our rights
Fraud Prevention: Detect and prevent fraudulent activities

HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers

Payment processors (Stripe, PayPal, etc.)
Shipping companies (FedEx, UPS, etc.)
Email marketing platforms
Website hosting and analytics providers
Customer service platforms

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

SSL encryption for data transmission
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

General Rights

Access: Request information about the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing activities

Marketing Communications

Opt-out: Unsubscribe from marketing emails using the link provided or contact us directly
Preferences: Update your communication preferences in your account settings

Manage cookie preferences through your browser settings
Note that disabling certain cookies may affect website functionality

INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and service providers are located. We ensure appropriate safeguards are in place for such transfers.

DATA RETENTION

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

Generally, we retain:

Account information: Until account deletion is requested
Order information: 7 years for tax and accounting purposes
Marketing data: Until you opt out or request deletion

CHILDREN'S PRIVACY

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

COOKIES AND TRACKING TECHNOLOGIES

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage and improve performance
Marketing Cookies: Enable personalized content and advertising
Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of our website.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the "Effective Date" at the top. For material changes, we may provide additional notice.

CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Xarumei Customer Privacy Email: privacy@xarumei.com Phone: [Insert Phone Number] Mail: [Insert Mailing Address]

For customers in the European Union, you also have the right to lodge a complaint with your local data protection authority.

Last Updated: [Insert Date]